ABOUT THE BAHAMAS
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  • (12 yrs above)
  • (Upto 12 yrs)

RESERVATIONS/DEPOSIT
To confirm your reservations, a deposit equal to a minimum of one night stay is required. Please note the cancellation policy before committing to a reservation.
Rates may change without notice or for specials festivals or holidays except for previous confirmed reservations.

REFUND/CANCELLATION
You are allowed to cancel your reservations without penalty at any time prior to thirty (30) days.  Group bookings however, of 5 or more rooms require a 60 day cancellation notice for a refund.

Refund payments will be made by cash or credit card depending on how the first payment was received. Any cancellations after the minimum 30 day threshold period will result in a one night room charge imposed.  Any cancellation/no-show 7 days from the expected arrival date will be charged 100% of the reservation plus tax and no refund will be rewarded.

NO SHOW POLICY
If a guest fails to show up on the arrived date of their bookings they will forfeit all of the deposit and no refund will be rewarded as the 7 day threshold would have been breached.

DELAY OF ARRIVAL
Failure to arrive at the hotel on the expected date of the reservations will be viewed as a late cancellation and will incur a penalty fee of one night for each day they are late from their original bookings.

SHORTEN STAY/ CHECK OUT EARLY
If for some reason or emergency, a guest has to leave early or shorten his/her stay, the hotel will impose a penalty as this will be considered as cancellation without the required advance notice. The guest is then required to pay all of the remaining nights at checkout as was reserved originally and according to the price at the time of the bookings.

OCCUPANCY
Normal occupancy is 1-2 persons per room.  Additional persons (if room permits) is an additional fee.

CHILDREN AND INFANTS
Any child 12 years and older will be considered as an adult. Infants and children under 12 will be able to stay free of charge with parents using existing beds.  Any extra beds or rollaway beds will be an additional charge (see accommodations).

DAMAGES
The guest shall be responsible for the replacement of any items damaged through misuse or other act of abuse. This shall apply whether the damage is deliberate or accidental.

PAYMENT SECURITY
It is important for you to know that whenever you provide us with personal details or credit cards information, it is secure. Your credit card number, name, address and telephone numbers are protected by the latest security technology.

DISCLAIMER
Ocean West Hotel hereby disclaims any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any of the contents on this webpage. We will not be responsible for any loss resulting from your relying on any information provided on this website.


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2017 RECOGNITION OF EXCELLENCE HotelsCombined
8.6 Rated by guests