• (12 yrs above)
  • (Upto 12 yrs)

The Ocean West Bahamas Privacy Policy

At Ocean West Hotel we endeavor to provide our guests outstanding services and experiences in our hotel in The Bahamas. We value your business and your faith in us in delivering you a superior level of service.

We recognize that privacy is important to our guests, and hence Ocean West Bahamas' Privacy Policy explains our practices regarding personal information we collect when you visit our hotel, our website, when you fill up a form and room bookings.

We request you to read this policy document carefully before sharing personal information with us. By visiting our web sites, we assume, your acceptance to the practices described in this policy document.

Personal information collected by Ocean West from its guests

There are a number of situations in which your personal information may be gathered by Ocean West Hotel to serve you better. At various touch points with our guests, we may collect the following personal information including, but not limited to: your name and contact information; date of birth; how you prefer to be addressed in communication from Ocean West, preferred modes of communication; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of your credit card; your dates of arrival and departure from our hotel, your transaction history at Ocean West; offers you have availed of from third party marketers in response to communication from Ocean West. We may also record details on guests who have stayed with you at Ocean West Hotel, including their names and contact details.

Besides the above, we may also collect the following:

When you fill out a form (online or hard copy), stating your preferences when you stay at Ocean West Hotel. Such information may include details relating to health matters.
If you choose to reserve a room online we record your arrival and departure dates, number of guests in the group, details of guest rooms and tariff details.
When you make a request for a proposal from our meeting planners, by visiting our websites.
When you contact us with your questions or comments.

We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by you. We may use any health-related information provided by you only to serve you better and meet your specific needs when you stay at Ocean West Hotel.

Your privacy is of utmost importance to us and we take it very seriously. We do not sell or rent your contact information to other marketers. We use your personal information to provide you with the services you request from Ocean West Hotel, to help you make room reservations, to provide you with information about specials or events at Ocean West Hotel, to send you promotional material on Ocean West by email, direct mail or phone or to conduct surveys from time to time.

Non-personal or anonymous information collected by Ocean West Hotel

Information that does not personally identify you is referred to as non-personal or anonymous information. When you visit and interact with the sites www.oceanwestbahamas.com or third parties with whom Ocean West Hotel has affiliation to provide services, non-personal information, like, list of website pages visited by you, could be collected. Technology like cookies could be used to help you deliver content per your preference, to help you process your reservations or other requests. While this cannot be used to disclose your identity, this information will identify your browser to our servers when you visit our site. To remove the cookies at any point from your computer, you can delete them using your browser.

Ocean West Bahamas policy regarding protection of its guests' personal information

Ocean West takes precautions, including administrative, technical and physical measures- to safeguard your personal information against loss, theft, misuse, as well as unauthorized access, disclosure, alteration or destruction. However, unfortunately no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. You can help us by also taking precautions to protect your personal data when you are on the Internet. For your own privacy protection we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.


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